You probably recall the recent story of how a tornado demolished much of the town of Sulphur, Oklahoma. As bad as that was, can you imagine how it would have been for someone facing that storm with no roof? Well, that’s exactly the kind of roofing mistake Jennifer Campbell and her family faced a few years ago.
And that roofing mistake could have been avoided SO easily.
One or two phone calls could have made sure that roofing mistake turned into a joke around the dinner table. Because those phone calls could have cleared up where the roofing crew would go.
Yeah, that’s right. They went to the WRONG address.
Ms Campbell got a phone call from her son who asked why she didn’t mention that there’d be a roofing crew at their house. Of course, it was news to her. So, she frantically drove home. And when she got there, she found the roof missing. And it happened because the crew went to the wrong address. The right one was three doors down.
You can probably imagine all the hassles and headaches that followed. Jennifer had to work her way through the maze of insurance, roofing repair companies, and scheduling. And she had to do all that in addition to maintaining the rest of her daily routine. Talk about a time and energy drain. Plus, regular hard-working people don’t suddenly become professional insurance and roofing company experts just because of a stupid roofing mistake.
That’s why it’s a HUGE bonus to work with the Jack Caton Roofing Team.
Because we’re actual professionals who ARE those experts.
And, as you read this, you’re connected to a roofing company who provides you 7 steps to file an insurance claim for your roof repairs. And since we value relationships with our customers so much, we prioritize communication with you throughout your project.
Also, we do as much as possible to schedule at least a week in advance, unless it is an urgent job. And we’ll let you, the property owner (and others if possible), know the expected dates for material delivery and installation. The day before your project, we’ll also remind everyone involved that we’ll begin the installation the following day.
Roof removals and installations are hard and dangerous work.
But working with a roofing company shouldn’t be. So, when it’s time for your roof’s makeover, work with the Team who can help you avoid a roofing mistake as crazy as a wrong address.
We believe the Jack Caton Roofing Team IS that team. Request your Inspection whenever you’re ready.
We Have You Covered From The Top Down!
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Roofing mistake like this should never happen — No Comments
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