Because we value relationships with our customers, we take pride in keeping folks informed. Our scheduling is done at least a week in advance, unless it is an urgent job, and we will let the property owner and others know the expected dates for material delivery and installation. The day before your project, we will also remind everyone involved that we will begin the installation the following day.
We have a field supervisor who will introduce himself to the occupant on the installation day, ensure that the work meets our high standards, and see that the grounds are left clean and free of debris. Our crews are independent contractors, not employees. They are licensed and insured.
Regional Building requires that we remove the old roof down to the decking. Roof removals and installations are hard, dangerous jobs. Our roofers are good at what they do and are careful about their well-being. As they tear off the old shingles to install the new ones, it may look as though they are haphazard with the debris. They are not. They want to get the old roof pulled off and the new roof completed so that your home is not vulnerable to leaking in the event of rain or some other weather event. These roofers work like a well-trained team with very little dialogue or banter. Our crews are not allowed to smoke on the property, nor are they allowed to play music. They want to get the job done as quickly and efficiently as possible.
Installing a roof is noisy, no matter what. There will be a lot of banging sounds for at least an hour or two — and that’s before we install the new shingles! If possible, we recommend that you are not home while the crews are working, for your own sake. If you have a dog that may be anxious with all the noise, you may want to take them to a friend's house or another place where they can enjoy the day in peace. If you have a baby, we will do all that we can to accommodate your schedule. We’ll work together to give you the least inconvenience.
As the job is wrapping up, the crew will pick up all the debris that missed the truck or trailer. They will pick up tiny bits that may have fallen into the shrubs or lawn and use a magnet to find as many nails that fell to the ground as possible. It’s not unusual for a couple of nails to escape detection, so we urge you to be careful when kneeling in a flower bed or walking barefoot on the lawn after your installation.